ServPro Rhode Island

ServPro
Fire & Water - Cleanup & Restoration™
Like it never even happened.®

Need emergency cleanup? Contact us immediately.
SERVPRO® of Northern Rhode Island (RI)
401-949-9955
SERVPRO® of The Attleboros, Massachusetts 508-223-0505
SERVPRO® of Southern Worcester County, MA 508-234-3399
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Water Damage Restoration Steps

SERVPRO Restoration Services


The following steps may be included in the water damage emergency service, as determined to be applicable.

Identify Water Source Identify Source

We will check for the source of moisture in your building. The source must be stopped before any restoration or drying of the building can be successful. We stop the source of the water and then check for contaminated water.
   
Identify Type of Water Identify Type of Water

We will identify the category and classification of water damage (Clean, Gray, Black) to ensure we restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.
   
Survey Damage and Inspect Survey Extent of Damage and Inspect the Premises

We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns which may be evident. If there are any safety issues or you are aware of any asbestos containing materials before our arrival, please bring them to our attention.
   
Identify Visible Mold Identify Signs of Visible Mold Growth

Visible mold growth and moldy, musty odors may indicate the source of a moisture or water intrusion. If extensive mold is evident, we will need to consult your adjuster or property manager before completing additional work.
   
Furniture Moved and Blocked Furniture Moved and Blocked in Place

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
   
Emergency Water Extraction Emergency Water Extraction

We remove as much excess water as possible from affected areas.
   
Carpet Pad Carpet Pad

We check whether the carpet pad should be removed to save or protect the subfloor.
   
Treatments Treatments

Our process may utilize deodorizers as odor treatments or EPA-registered disinfectants as antimicrobial treatments.
   
Disposal Disposal

We will remove and dispose of damaged materials with guidance from you and your adjuster.
   
Floor and Wall Inspection Floor and Wall Inspection

We check the extent of wet flooring, subfloors and walls.
   
Carpet Inspection/Removal Carpet

We examine carpet for damages and remove damaged carpet with guidance from you and your adjuster.
   
Measure Temperature and Humidity Measure Temperature/Humidity for Drying Analysis

We monitor the temperature and humidity levels to make sure conditions are conducive for drying.
   
Drying Equipment Drying Equipment

Drying equipment removes moisture and brings the relative humidity level back to normal. We monitor moisture in wet materials until the materials return to acceptable drying goals.

 

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