Fire & Water - Cleanup & Restoration™
Like it never even happened.®
Need emergency cleanup? Contact us immediately.
| SERVPRO® of Northern Rhode Island (RI) |
401-949-9955 |
| SERVPRO® of The Attleboros, Massachusetts | 508-223-0505 |
| SERVPRO® of Southern Worcester County, MA | 508-234-3399 |
RESTORATION:
» Fire & Smoke Damage
» Soot Damage & Puffback
» Water Removal
» Dehumidification
» Mold Mitigation
» Storm Response
» Move Outs
» Contents Restoration
» Electronic Equipment
» Inventory Service
CLEANING:
» Air Ducts & HVAC
» Biohazard & Vandalism
» Carpet & Upholstery
» Drapes & Blinds
» Ceilings & Walls
» Artwork & Books
» Deodorization
Important Information About Your Water Damage Restoration
SERVPRO Restoration Services
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What is Restorable |
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| Determining exactly what can be saved until everything is dry is usually impossible. We will set a follow-up date so we can monitor the drying process. In addition, the restoration process will be scheduled when the drying is complete. This can include floor preparation, tack strip replacement, carpet and pad installation, seaming, carpet cleaning and restoring, and furniture and contents cleaning. A scope of services will be provided. | ||
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Pre-Existing or Pre-Loss Conditions |
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| During the course of cleaning, it is likely we will remove day-to-day soiling, which existed prior to your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted. | ||
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Personal Items |
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| In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc. to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know. | ||
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Guns and Ammunition |
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| Our crews are instructed NEVER to touch guns or ammunition. For this reason, we request you remove any such items from the areas we are cleaning. | ||
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Jewelry, Valuables, Heirlooms |
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| Please remove any valuable items from the areas we are cleaning before the job is started. We are not responsible for those items. | ||
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Overlooked Items |
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| Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to the supervisor’s attention. | ||
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Insurance Adjusters or Agents |
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| We are neither insurance adjusters nor agents. We cannot authorize anything to be replaced, repaired or painted. Our job is to preserve and protect, stop further damage from occurring and to restore damaged items to their prior condition when possible. | ||
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Emergency Charges |
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| The exact price of restoring your property following a water damage emergency is virtually impossible to determine on our first visit. However, in order to give you an idea, we will review the SERVPRO Water Damage Emergency Services Report to provide you an initial estimate while on our first visit if requested. The scope of work can change due to unforeseen circumstances. The final bill will be forwarded to you and/or your insurance carrier upon completion. | ||
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Health and Safety |
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| Maintaining your personal health and safety is of great concern to us. All occupants and pets should stay away from the work areas to protect their health and safety during the work process. Material Safety Data Sheets for our products are available upon request. | ||
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Approximate Completion |
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| The actual time required to complete the restoration process is difficult to estimate. However, the more quickly technicians begin work to limit the damage, the faster the job can be completed. When water has time to absorb, the drying and restoration process can take longer. | ||
