SERVPRO® of Northern Rhode Island (RI)	401-949-9955
SERVPRO® of The Attleboros, Massachusetts	508-223-0505
SERVPRO® of Southern Worcester County, MA	508-234-3399

RESTORATION:
» Fire & Smoke Damage
» Soot Damage & Puffback
» Water Removal
» Dehumidification
» Mold Mitigation
» Storm Response
» Move Outs
» Contents Restoration
» Electronic Equipment
» Inventory Service

CLEANING:
» Air Ducts & HVAC
» Biohazard & Vandalism
» Carpet & Upholstery
» Drapes & Blinds
» Ceilings & Walls
» Artwork & Books
» Deodorization

Before We Arrive - The Do's and Don'ts of Water Damage Cleanup

SERVPRO Restoration Services

These emergency tips will assist you in taking the proper action until our SERVPRO Professionals arrive.

Follow these Do's and Don'ts to reduce damage and increase the chances of a successful restoration from water damage.

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Water Damage From Clean Water

DO:			DON'T:
	Shut off the source of water if possible or contact			Enter rooms with standing water where
	a qualified party to stop the water source			electrical shock hazards may exist.
	Turn off circuit breakers for wet areas of the			Enter affected areas if electrical outlets, switches
	building, when access to the power distribution			circuit breakers or electrical equipment are
	panel is safe from electrical shock.			exposed to water.
	Remove as much excess water as possible			Leave books, newspapers, magazines or other
	by mopping and blotting.			colored items on wet carpets or floors to
				cause staining.
	Wipe excess water from wood furniture after			Leave Oriental rugs or other colored rugs on
	removing lamps and tabletop items.			wet wall-to-wall carpets to cause staining.
	Remove and prop up wet upholstery cushions			Use your household vacuum cleaner to remove
	for even drying.			water, possibly causing electrical shock or
				damage to the vacuum cleaner.
	Place aluminum foil or wood blocks between			Use TVs or other appliances while standing on wet
	furniture legs and wet carpeting.			carpets or floors, especially not on wet concrete.
	Remove to a safe, dry place any paintings, art			Turn on ceiling fixtures if ceiling is wet or enter
	objects, computers, documents & other materials			rooms where ceilings are sagging from retained
	that are valuable or sensitive to moisture.			water.
	Use wooden clothespins to keep furniture skirting
	off damp floors.
	Hang draperies with coated hangers to avoid
	contact with wet carpeting or floors.
	Hang furs and leather goods to dry separately
	at room temperature.

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Water Damage from Contaminated Water

DO:			DON'T:
	Avoid all contact with sewage and items			Spread contaminated water by walking
	contaminated by sewage.			unnecessarily on damaged or wet areas.
	Wash your hands thoroughly after contact with			Turn on the HVAC system if there is a possibility
	contaminated items.			of spreading contaminated air.
				Use household fans to dry the structure and
				spread contaminants.
				Use products for personal hygiene and
				cleanliness if exposed to the contaminated areas.
Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult your local health department or physician.