SERVPRO®of Northern Rhode Island	401-949-9955
SERVPRO®of The Attleboros	508-223-0505
SERVPRO®of Southern Worcester County	508-234-3399

RESTORATION:
» Fire & Smoke Damage
» Soot Damage & Puffback
» Water Removal
» Dehumidification
» Mold Mitigation
» Storm Response
» Move Outs
» Contents Restoration
» Electronic Equipment
» Inventory Service

CLEANING:
» Air Ducts & HVAC
» Biohazard & Vandalism
» Carpet & Upholstery
» Drapes & Blinds
» Ceilings & Walls
» Artwork & Books
» Deodorization

SERVPRO Restoration Services

Soot Damage & Puffback

Although smoke and soot may seem identical, experienced professionals recognize the important differences. The appropriate emergency action can help in restoring walls and furnishings damaged by soot in a timely manner.

Puffback

There are times when there is damage similar to a fire as a result of smoke, or damage from a “puffback,” or from an oil furnace malfunction. These damages leave moke residue, soot and odor.

Most people have never heard of a puffback. A puffback, or delayed ignition, occurs when your furnace or oil burner malfunctions. Atomized oil is delivered to the combustion chamber but is not immediately ignited. In the more severe cases, when the oil finally does ignite, it causes an “explosion” in the firebox, which rapidly fills up your basement with smoke. The color of the smoke can range from dark gray to black, depending on how much soot has been shaken loose from the burner. If it is not attended to quickly, the smoke and soot can spread throughout your entire home or building. More often than not, however, a puffback occurs gradually, over time, before you ever realize your furnace or burner is malfunctioning.

Our professionals will promptly come out to inspect the damage and determine the scope and a plan of restoration to immediately begin to restore the affected property.