ServPro Rhode Island

ServPro
Fire & Water - Cleanup & Restoration™
Like it never even happened.®

Need emergency cleanup? Contact us immediately.
SERVPRO® of Northern Rhode Island (RI)
401-949-9955
SERVPRO® of The Attleboros, Massachusetts 508-223-0505
SERVPRO® of Southern Worcester County, MA 508-234-3399
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Important Information About Your Fire & Smoke Restoration

SERVPRO Restoration Services


What is Restorable

  We will separate and save any items which do not clean completely. Our crews will never throw anything out unless you request it.

Pre-Existing or Pre-Loss Conditions

  During the course of cleaning, it is likely we will remove day-to-day soiling, which existed prior to your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.

Personal Items

  In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc. to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.
 

Guns and Ammunition

    Our crews are instructed NEVER to touch guns or ammunition. For this reason, we request you remove any such items from the areas we are cleaning.
 

Jewelry, Valuables, Heirlooms

    Please remove any valuable items from the areas we are cleaning before the job is started. We are not responsible for those items.

Overlooked Items

  Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to the supervisor’s attention.

Insurance Adjusters or Agents

  We are neither insurance adjusters nor agents. We cannot authorize anything to be replaced, repaired or painted. Our job is to preserve and protect, stop further damage from occurring and to restore damaged items to their prior condition when possible.

Health and Safety

  Maintaining your personal health and safety is of great concern to us. All occupants and pets should stay away from the work areas to protect their health and safety during the work process. Material Safety Data Sheets for our products are available upon request.

Approximate Completion

  The actual time required to complete the restoration process is difficult to estimate. However, the more quickly technicians begin work to limit the damage, the faster the job can be completed.

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