SERVPRO® of Northern Rhode Island (RI)	401-949-9955
SERVPRO® of The Attleboros, Massachusetts	508-223-0505
SERVPRO® of Southern Worcester County, MA	508-234-3399

RESTORATION:
» Fire & Smoke Damage
» Soot Damage & Puffback
» Water Removal
» Dehumidification
» Mold Mitigation
» Storm Response
» Move Outs
» Contents Restoration
» Electronic Equipment
» Inventory Service

CLEANING:
» Air Ducts & HVAC
» Biohazard & Vandalism
» Carpet & Upholstery
» Drapes & Blinds
» Ceilings & Walls
» Artwork & Books
» Deodorization

Before We Arrive - The Do's and Don'ts of Fire & Smoke Damage Restoration

SERVPRO Restoration Services

Fire damage in a home can be a stressful event for a homeowner. Damage to your personal belongings and home are just some of the concerns you may experience. Timely response and thorough mitigation can alleviate these concerns.

SERVPRO Professionals understand your home is more than four walls. Your home includes your memories and personal belongings. SERVPRO Response Teams are trained in caring for both you and your home. By responding quickly with a full line of fire cleanup and restoration services, we can help you restore your home and personal belongings.

The first 24 hours can make the difference between restoring versus replacing your property and personal belongings. SERVPRO’s fast response can prevent fire damage from creating long-term problems. We provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to pre-loss condition when possible.

Fire and Smoke Damage Tips

These emergency tips will assist you in taking proper action until we arrive. Follow these Do's and Don'ts to reduce damage and increase the chances of a successful restoration.

DO:			DON'T:
	Limit movement of people in the structure to			Attempt to wash any walls or painted surfaces
	prevent soot particles from being embedded			without first contacting us.
	into upholstery and carpets.
	Keep hands clean. Soot on hands can further soil			Attempt to shampoo carpet or upholstered
	upholstery, walls and woodwork.			furniture without first consulting us.
	Place dry, colorfast towels on rugs, upholstery			Attempt to clean any electrical appliances (TV
	and carpet traffic areas.			sets, radios, etc.) that may have been close
				to fire, heat or water without first consulting
				an authorized repair service person.
	If electricity is off, empty freezer and refrigerator			Consume any canned or packaged food or
	completely, and prop doors open to help			beverages that may have been stored close to fire,
	prevent odors.			heat or water. (They may be contaminated.)
	Wipe soot from chrome on kitchen and bathroom			Turn on ceiling fixtures if ceiling is wet. Wiring
	faucets, trim and appliances. Then protect with			may be wet or damaged and cause electrical
	a light coating of lubricant.			shock.
	Pour RV antifreeze into sinks, toilet bowls, holding			Send garments to the dry cleaner. Improper
	tanks and tubs if heat is off during freezing			cleaning may set smoke odor.
	season.
	Gently wash both sides of leaves on indoor plants.
	Change HVAC filter, but leave system off until
	checked by trained professional.
	Tape double layers of cheesecloth over air
	registers to stop particles of soot from getting in
	or out of the HVAC system.